Jan 13, 2024 By Sean William
Whenever you cancel an IRCTC train ticket, you receive either a full or part of the ticket price you paid at ticket reservation time. The refund procedure differs between e-tickets and counter-tickets purchased through IRCTC. Furthermore, the refund amount differs according to the ticket status, whether it's about canceling a Confirmed, Waitlisted, RAC, or Tatkal ticket. IRCTC has certain rules to control the refund procedure for rail tickets. In this article, you will learn about Indian Railways Train tickets, cancellations, refunds, and policies.
Here are the IRCTC refund rules in different scenarios.
You can claim a refund for e-tickets you booked online using the IRCTC mobile app or website by canceling tickets online as per IRCTC ticket cancellation policy. After that, you can get an Indian Railways train ticket cancellation refund online. Train cancellation fees get deducted from the total amount you paid, and you receive the remaining refund in the account you used to make the payment.
When you cancel your ticket at a PRS (Passenger reservation system) counter, you can get a refund from the counter after the deduction of applied cancellation fees.
Moreover, when you cancel your counter tickets online via the IRCTC App or website, you will receive your refund at the station where you were due to board the train. To receive your refund, you must submit your ticket.
Whether it is e-tickets or counter tickets, the refund for confirmed tickets is computed depending on when you cancel the ticket with respect to the train's departure. The following are Indian Railways refund rules for booked tickets:
You must submit a ticket deposit receipt to receive a refund for a booked ticket after the chart has been generated. Refunds are not available for booked tickets if you don’t cancel the ticket or file a TDR at least four hours before the train is scheduled to depart. Refunding a ticket fare requested through TDR will take at least 60 days if not more.
You will get no refund upon canceling your confirmed Tatkal tickets. In the Waitlisted Tatkal tickets scenario, you have the right to a refund under Indian Railways' Waitlisted policy. You will get the refund after the relevant clerk costs have been deducted from your total fare. Please keep in mind that if you cancel your booked Tatkal tickets for any of the following reasons, you will receive a full refund:
If your train gets canceled due to some problems, you will get a full refund of your e-ticket fee, regardless of whether you have RAC, confirmed, or waitlisted tickets.
If you have e-tickets, your refund is transferred to the account you used to purchase the ticket. In such instances, you do not need to cancel your e-ticket or file a TDR because the department will immediately cancel the ticket.
For counter tickets, you can get a refund from a PRS counter. But, you will need to cancel your ticket within 72 hours of the train's departure.
If your train is rerouted from its original schedule and you wish to avoid traveling along the new route, you can receive a full refund. You must register a TDR up to 72 hours before the train's scheduled departure time from the station.
Indian Railways' train ticket policy is very straightforward for the convenience of passengers. You can get your refund based on several factors and rules listed above. I hope this guide will help you understand IRCTC rules and policies regarding Indian Railways, train tickets, cancellations, and refunds. You must know these rules to avoid trouble after booking your tickets.